Motivating Employees and Consultants15/03/2010 at 16:56Read more... | Post a reply...
“Building strong, long-term relationships with customers is key to succeeding in any business. Customers are the focal point of most businesses and with social media changing the way we communicate with potential and existing customers, we need to be sure that we are offering something more than the larger businesses where the service provided can be frustratingly anonymous. Small businesses are in a fantastic position to take the lead and change the face of customer service on a national scale.”
Laura Hillman is a Social Media Strategist, Speaker and Trainer. She helps entrepreneurs and business leaders to first identify their short and long-term sales and marketing goals, and then devise and implement dynamic social media marketing strategies to achieve these goals. Laura has an eclectic background as an actress, then a lawyer and now a successful entrepreneur. This diversity means that she is able to view business challenges and goals from many different perspectives and come up with truly innovative and flexible solutions to help her clients. When she’s not building relationships online, Laura loves horseriding, surfing, travelling, movies, cooking and dancing.
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