Give customers what they want...
If you don't, they will find someone who will.
Provide value for money...
Then customers will be happy to part with theirs.
Stay in control of your finances...
Keep an eye on your borrowing
Don't get complacent...
Always look for ways to improve.
Try new things...
Don’t get stuck in a rut
Knowledge...
Know what's going on within your business, or risk losing it.
Keep things simple...
Don’t confuse your customers, be straight with them
Keep good credit control...
Don't let bad debt ruin your business.