Do you utilise Social Media in your business? My followers on Twitter know how much of an addict I am, I use it for both social and business, and am a self confessed addict.
I have found people on Twitter who have made me laugh, made me cry, educated me, assisted me, freely shared their knowledge and skills with me, found new suppliers and the majority of my Client base has also come from Twitter.
I see many people who just don't get Social Media, while it may not be to everyone's taste, I think it should play a part in every companies marketing policy in some way, even if it is just to monitor what your customers are saying about you.
I would be interested to know what your thoughts on the subject are, and which forms of Social Media you embrace and why.