I have recently changed banks, I thought I had done my research before I selected my bank, and that the one I chose ticked all the boxes until I tried to bank my first cheque (m customers normally pay me by BACS transfer, its quicker and cheaper). I had chosen my bank as it meant I could pay in at my local Post Office so toddled off to be told that I can only deposit cash at the Post Office, cheques need to be sent via the post, albeit internal post. No paying in book on me so a second visit had to be made the following day. Nearly three weeks later the bank finally found the cheque in their internal mail and credited it to my account.
So I now have a new bank. This time I again looked at what I needed, but this time I spoke to the business advisor in person, I asked all the questions in the back of my mind, and based my decision on all the factors.
I am now very happy with my bank, my personal business advisor has been extremley efficient and the account was opened in less than a week,
So what do you look for in a bank and did you make your decision an informed one or not?
